ericg
Has any one of you heard about this recall? I attached a letter my daughter received in the mail today. The vendor wants $80.00 to inspect the plenum. If it is a recall, why would the end user have to pay anything?
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Cobranut
Doesn't appear to be a recall. 
Looks like a voluntary repair out of warranty to units that have this issue. 
I'd inspect it myself and if the plenum is rusted through then call the dealer to have it repaired. 
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ericg
Thanks Cobranut. I edited the title. What is odd is that I went on the Generac website and could not find anything mentioned. Thank you for the quick response
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ericg
I received my letter today. This was the envelope it came in 
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UPS
This isn't really new.  They did this 2 years ago, also:

https://www.zillerstore.com/post/generac-voluntary-inspection-program-letter-9946188?&trail=15
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ericg
Thank you UPS. I never received any notification two years ago. This is the first letter I received and my generator is eight years old. 
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Peddler
For what it's worth I believe there are very few affected units, out of about 1500 generators we service we have only had one.  It was a unit we didn't install and had sunk into the ground and had water laying in it.  I do feel the recall is correct and am surprised that it hasn't happened sooner.  My complaint is that they want the consumer to pay $80 bucks to a company that isn't even that close to us to inspect something that probably has a less than 10% chance of being defective, rather than giving the installing and servicing  dealer the opportunity to provide this service.  The one thing it does do for us is absolve us of any liability for missing or incorrectly diagnosing a fuel plenum issue and to put that on the chosen dealer.
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ericg
Thanks Peddler for your insight . I called the installing and servicing dealer who was not the dealer suggested in my letter. Seems to me there was a better way to roll this program out. 
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Peddler
You can self inspect, which is what I would recommend if you have some basic skills.  The fuel plenum is in plain site when the battery is removed and you only have to take action if there is excessive corrosion.  This would be flakey rust where the integrity of the plenum has been compromised.  It is not a scratch where there is just a little surface rust showing.
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ericg
Peddler, again, thank you so much
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BrentB
Many of these have the problem on the back side of the plenum, or even the bottom. The dealer they have listed on the letter should have an endoscopic camera to do a proper inspection. The dealer has to send pictures and a report to Generac weather or not the assembly has to be replaced. The dealer listed on that letter should already have replacements in stock, that's why you are being directed to a specific dealer. Many factors play into weather or not this problem may exist. We have participated in this program for over 2 years now, and have had to replace several! And the $80 fee is not the dealer's price! Even the dealers whose labor rates are $135/hr. 1 hr minimum have agreed with Generac to only charge that fee; and only if no claim can be filed. Its pretty much the dealer that looses if repairs are not needed.
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ericg
Thanks, BrentB, for posting your experiences . 
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Grady22
Can anyone recommend a brand of endoscope?
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ericg
I ended up inspecting the plenum myself yesterday as was suggested here. The front and bottom of the plenum was in excellent condition and checking the rear with a camera revealed the same. Thank you again for the wealth of knowledge this site has provided. 
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ericg
Grady22 wrote:
Can anyone recommend a brand of endoscope?

I utilized an Autel hand held unit that I already had. If this is the only time you are going to use a camera, I would get one of the units that work off of an app on your phone. They are relatively inexpensive and work pretty well. Amazon and Ebay have them. 
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CTFSHJOHN
what size units does this involve?

thanks
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ericg
http://www.generac.com/specialpages/fuel-system-inspection-program
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