Siegfried
Does anyone know if the new Generac standby generators with built in WIFI, have an external antenna or do they just use an internal antenna inside the enclosure?
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DougO
The antenna is the back of the cabinet, round disk. At least on all the ones I have installed worked on.
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Siegfried
Is it actually on the outside of the cabinet or inside?
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GMc
It's on the outside.  "Q" in the attached drawing
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Siegfried
Thanks very much for the information.
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Billyboy
Let me add this.... my 20KW is a 2018 model. I have long range WI-Fi inside and while I get full bars on my phone standing by the generator, there is not adequate signal for the generator to p/u. Was getting only a 15%-18% signal. I therefore purchased a signal booster plugging in just inside one of the bedrooms (approx. 15' away) adjacent the generator. It quickly boosted the signal to 92%.  
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Siegfried
Which signal booster are you using?
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Billyboy
I am using a TP-Link RE210 range extender which is small and compact that plugs right into the wall receptacle. It was very easy to set up.
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Siegfried
Thanks for the info.
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zen
Billyboy wrote:
Let me add this.... my 20KW is a 2018 model. I have long range WI-Fi inside and while I get full bars on my phone standing by the generator, there is not adequate signal for the generator to p/u. Was getting only a 15%-18% signal. I therefore purchased a signal booster plugging in just inside one of the bedrooms (approx. 15' away) adjacent the generator. It quickly boosted the signal to 92%.  
The signal strenght is showed on the phone?
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JayH
zen wrote:
The signal strenght is showed on the phone?

Yep, there's an app for that. Often what happens is on 2.4 GHz band that even with good signal, when you get outside there are other wi-fi signals on the same channel from neighbors that will cause problems. Having a phone app that displays all visible networks with signal strength and channel can help determine the best channel. In the US, only 1, 6, and 11 are really usable without overlap.
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zen
the app you talk about could it be installml.com?
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JayH
zen wrote:
the app you talk about could it be installml.com?

There are several, depends on iOS or Android. Go to the app store and search "wireless analyzer".
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zen
on android and thought there could be something from generac.Many of those appstore apps load crap in background lol.
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UPS
JayH wrote:

Yep, there's an app for that. Often what happens is on 2.4 GHz band that even with good signal, when you get outside there are other wi-fi signals on the same channel from neighbors that will cause problems. Having a phone app that displays all visible networks with signal strength and channel can help determine the best channel. In the US, only 1, 6, and 11 are really usable without overlap.


There are various other sources of interference too - particularly 2.4 GHz cordless phones, microwave ovens, and some wireless baby monitors.
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billfowler
I just had a new Generac Guardian 22 KW installed (Model G0070432) and am also having WIFI issues - even with a signal booster I can only get about 60% signal.  I suspect that's because the generator is oriented at an angle that blocks the internal generator WIFI antenna from my house.  Is there any way to connect an external WIFI antenna to the generator WIFI module? 
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Billyboy
billflower.... approx. how far away is your wi-fi signal booster to your generator?
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billfowler
The WiFi booster is plugged into an outlet that's about 15 ft (thru a wall) from the side panel of the generator.  I measured about a -64 dBm WIFI signal (using an app on my cell phone) at the generator, and my router tells me that the MAC address associated with my generator is connected with a 61% signal with a TX and RX bitrate of 52 to 58 Mbps.  I'm out in the country with no other WIFI signals for miles in any direction so I'm pretty sure it's not interference.  It stays connected most of the time, but once or twice a week it will drop off for most of the day, then reconnect later.
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Billyboy
My wi-fi main unit inside is about 40' away (in the front part of the house) from the generator and I could only get a 10% signal on the control pad.  I purchased a TP-Link RE-210 and connected after programming and I now have a 70% -75% signal on average. It's mounted inside in a bedroom (direct plug in) about 15'-18" away from the generator. 

  
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billfowler
Thanks for the info.  I'm using a Ubiquiti AmpliFi HD WiFi Mesh System at home and I added another mesh point as close as I could get to the generator.  Without it I was only getting about a 10-20% signal.  When I added the additional mesh point it brought it up to about 60%.  If the Generac WiFi module had some way to attach an external antenna I'm sure I could get it up a lot higher. 

I'll bet I'm not the only one with this problem - unless you design your home WIFI system for outdoor coverage then most times you're having to add WIFI extenders on the outlet closest to the generator and it still has to deal with the wall + building wrap + insulation + bricks or siding to make the trip to the generator.  With the generator WIFI antenna buried inside the genset cabinet that introduces even more loss to the path.

If anyone has a technical maintenance manual that gives some detail to the WIFI module connections that would be great!  I've not had any luck finding one on the internet.
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Billyboy
60% may be adequate for sufficient operation. To know just how far below that is enough signal to maintain a communications link, I would suggest calling Mobile Link at Generac just to know for peace of mind.   
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billfowler
I spoke with Generac Customer service.  It turns out that the WIFI antenna is actually a physical part of the WIFI module - no way to install an external antenna without actually moving the whole WIFI module outside of the cabinet, and she said that could possibly void my warranty since the module isn't really weatherproof.  See assembly labeled "WM" that plugs into J6 on page 4 in the attached wiring diagram.  I'll have to figure out a way to boost my home WIFI signal even more outside.
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