plott hound
I bought my 11kw generac in april of 2018 and my warranty expires in april of this year 2020.i received an offer from generac to extend my warranty for 8 more years for the price of $1124.00 usd.was just wondering if you guys recommend this?it seems like a good deal to me as long as everything on the unit covered.

                                              thanks
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Wireform
I think that as a bit over the top. Put the money in the bank and have it ready when the time arises. With regular maintenance as a DIY guy you'll be able to do almost all of it. Then again it's only my 2 cents.
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78buckshot
Why only a two year original warranty? It should have five years parts, three years parts and labor. Some of my customer were offered to extend to ten years at $800.00, I tell them to buy it. If you have to replace any major part it will cost more than the added premium.
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JayH

I'm pretty sure that you can get a much better deal if you purchase the warranty through Ziller as opposed to responding to the Generac mailing. It's the exact same Generac warranty. Generally I'm not a big fan of extended warranties but looking at the pricing of some of the parts it could be a good investment.

I bought the extended warranty through Ziller. I'm very comfortable with electronic troubleshooting and repair. Internal combustion engines not so much. Add in dealer labor costs and it seems like a good insurance policy. Another factor would be the number and duration of typical power failures in your area. If you have frequent outages of several hours, your generator will see a lot more usage and be more likely to need service.

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plott hound
thanks for the input guys.so I called generac and the warranty is 2 years labour,3 years parts and 5 years on the engine and alternator.i installed this unit in may of 2018 so ive got till may 2023 coverage on the engine and alternator.buying an extended warranty through ziller would be a great idea but I doubt that they are willing to travel to central Ontario for a service call.
thanks again 
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BillM
Ziller should be able to sell you a warranty through Generac and then you can use your local provider for service.  I am dangerously speaking for them which is not my place but I wanted to chime in because I promote them whenever I can.  They've helped me out a great deal here and I'm grateful to be their customer too.
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JayH
Ziller can sell you the Generac warranty and their price will be substantially lower than what you were offered in the mailing. You can use any local authorized Generac dealer for warranty service. Call Ziller and ask to be certain, but this is how it worked for me.
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Geoff Z
Thanks so much for the plug guys. Unfortunately we cannot help on this one. As an eCommerce dealer we can only sell an extended warranty within the first year. Generac does approach generator owners direct for this. They offer the extended warranty up to 3 years from start up. Normally it is somewhat a pro rated amount. The customer is not buying an additional 10 years from the time of their warranty purchase. They are buying up to 10 years from time of start up. So if they had a 3 year old unit they are buying an additional 7 years. I also believe the local dealer network can sell extended warranties up to the 3 year point. Someone please correct me if  I am wrong.

I was disappointed to find out that we could not participate in this program. After some discussions with Generac it was pointed out to me that every Generac channel has benefits that are specific to only them. Generac is broken up into different channels. That made me feel better and understand. They have, Big Box, eCommerce, local dealer, electrical supply chains, HVAC. Generac has a responsibility to keep all their channels strong and thriving.  There may be more divisions but that is what I am aware of.

I can only speculate, but my guess is that this higher price you are being offered is being you are in Canada. My customers call every so often when they have received a similar offer. I just do my best to walk them through the choice and look at possible future outcomes. The possible good and bad which is all just speculation. If I say yes do it and they go 10 years with nothing but maintenance then I feel like a goat. If I say no and they puke a rotor stator in year 6 then I feel the same. I want it to be their choice with me helping them while being objective.

Regardless of your point of purchase any Generac authorized dealer can perform the warranty work. You have the option to choose who you are comfortable with. If that changes you also have the option to move on and try someone else. Once you find someone you feel good about it is in your best interest to build a strong relationship with them. If there is a power outage and a dealer has two no starts. One a faithful yearly maintenance customer. The other hasn't been seen in 6 years. The faithful customer will always come first with pretty much every dealer.

This is my understanding of this subject to my best knowledge. Hope it helps. I'm glad to be corrected anywhere I'm wrong. These discussions are how we all learn.
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plott hound
thanks for the response Geoff,i called a generac dealer we deal with periodically at work.he told me not to buy the extended warranty through generac and that he would go out of his way to help me out in any way possible concerning future issues with my generator.
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Geoff Z
The only right answer on this subject is yours!
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