BrianMartin
Has anyone else been having trouble lately with controllers either being too faded to navigate the menu or just not working at all? I've had to write up 4 or 5 warranty claims for units within the last week which is unusual.. All part number 10000003293's, with a very faded display, or NG during install of the generator. Just wondered if it's bad luck or if anyone else has seen an uptick in claims for these evo 2.0's.

I was wondering if the heat has played a part.. It's been mid 90's here the past couple of weeks... I know the older Nexus controllers faded with heat, but the display would return once cooled off.. These Evo's seem to just die, even after a trip to the freezer for some emergency cool down!
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78buckshot
I have'nt had any yet.
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10kray
Funny you should ask that. I just asked a similar question on a different topic regarding the many Controller Board units I'm seeing and experienced having trouble and failing lately. I wonder if they are being made someplace new or using cheaper parts or something, these units are not cheap! 
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Geoff Z
We have not experienced any failures on our local generators. We have sold some on the website. Not an alarming amount though.
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BrianMartin
I guess it's just been a fluke. Thanks for the feedback.
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78buckshot
I'm curious as to the average utility line voltage in your area, maybe spikes are playing a part in the controller failures. The majority of our installs are in the Ann Arbor Michigan area with line voltage readings between 228 and 250 on any given day in hot weather. I have one customer that I have installed a voltage monitor in the switch as a brownout relay and the last five faults on the monitor display were all undervoltage with a couple of them under 200 volts.
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BrianMartin
These failures in particular have been spread out over a 250km area. I can't think of anything that could tie them together as far as commonalities. Most of the line voltage around here is a pretty rocksteady 235-241v. A voltage monitor is a great idea... If I see any issues with the same customers I think I may have to start installing one to gather more info.
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